Welcome to NikkiBooks. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. General Information
NikkiBooks is an online multi-vendor bookstore based in Nnewi, Anambra State, Nigeria. Our platform allows verified vendors to sell books and book-related items.
2. User Responsibilities
By using our website, you agree to provide accurate information, maintain the confidentiality of your account, and not engage in any fraudulent or harmful activity.
3. Vendor Responsibilities
Vendors are responsible for listing accurate information, maintaining stock availability, fulfilling orders promptly, and providing excellent customer service.
4. Shipping Policy
Vendors must ship orders within 2–5 business days after receiving an order. Delivery times may vary depending on the buyer’s location and chosen delivery method.
5. Return Policy
Returns are accepted within 14 days of delivery. Items must be in original condition. Buyers are responsible for return shipping unless the product is defective or incorrect. Vendors should respond to return requests within 3 business days. If unresolved, contact NikkiBooks support.
6. Dispute Resolution
If a buyer and vendor cannot resolve an issue within 3 business days, the buyer may escalate the matter by contacting NikkiBooks via support@nikkibooks.com or calling +2347039424262. NikkiBooks will step in to mediate fairly between both parties.
7. Limitation of Liability
NikkiBooks is not liable for any direct or indirect damages arising from the use of our platform. Vendors are solely responsible for the products they list and sell.
8. Contact Us
If you have any questions about these terms, please contact us:
- Email: support@nikkibooks.com
- Phone: +2347039424262
- Address: Nnewi, Anambra State, Nigeria
Last updated: April 2025